Interview and Interrogation Techniques | Bizarre Class on Signs of Deception

Interview and Interrogation Techniques Training:

One of the Most Bizarre Classes Teaching Signs of Deception

It’s time for due diligence when selecting interview and interrogation techniques training courses.

Stan B. Walters

When it comes to interview and interrogation techniques training, apparently ANYTHING goes. With the current atmosphere focusing on employee and officer liabilities academies providing proper training it is critical to vet not only the course content but also the instructor’s credentials. This is an example why academies scheduling interviewing and interrogation training should be very careful about how to go about selecting such courses. There are several examples of interviewing & interrogation trainers who have been responsible for multiple false confession cases as well as teaching methods that purportedly have a higher than normal association with false confessions and even coercion.

Unfortunately the same liability issues are affecting loss prevention professionals.  Recently retail businesses and corporate loss prevention have been in the lime light for a growing number of cases of false confessions obtained by loss prevention or risk management personnel who are using coercive tactics on customers are well as their own employees.  In nearly all the recent cases, the cause of the problem has started with improper training.  Many of these cases are hitting 7 and even 8 figures in terms of financial losses.  Unfortunately when questioned about their training approach many of the companies have responded with the flawed logic of “that’s the way we’ve always done it.”  That answer doesn’t reduce their losses.

There will be a time in the very near future when insurers of corporations, as well as local, county, state agencies will start refusing to insure for such losses or require higher budget busting premiums unless that loss prevention interviewing and interrogation training programs and philosophies change.

Sounds like it’s about time for an end to “that’s the way we’ve always done it.”

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